No one logged in. Log in

About Alex Knight

Alex was mentored for almost three decades by Dr Eliyahu M. Goldratt, the inventor of the Theory of Constraints (TOC). During this time Alex explored ways in which the TOC principles could be applied to the service sector. Pride and Joy brings together Alex’s knowledge and experience of TOC and insight into how TOC can be applied to health systems.

Pride and Joy

Written as a business novel about a struggling hospital, Pride and Joy takes the reader through a journey of discovery into why good people with good intent struggle to achieve a breakthrough in performance. It offers a practical way to address the core problem of our health systems and achieve high-quality, patient-centred affordable care for all.

Latest Reviews

Displaying 3 of 31 Read all »

This is a must read for politicians, policy makers, clinicians and managers. It tells the story of how healthcare systems can be managed in a sustainable way with the patient at the centre of decision making.

Dr Mike Williams


Pride and Joy wraps quality improvement techniques with a story and characters and thus presents the key messages in a highly engaging way.

Professor Viv Bennett

Director of Nursing for Department of Health and Public Health England

This book is 5/5 because it is a page turner, has a fantastic plot and explains the underlying theory in an easy to understand and compelling way.
From healthcare students to CEOs, this book is for you.

Jake Matthews BMedSc

Founding Chairman

The Birmingham Medical Leadership Society (BMLS)